Veritas Solutions Specialist in China

Company Overview

Veritas enables organizations to harness the power of their information, with solutions designed to serve the world’s largest and most complex heterogeneous environments, by providing industry-leading solutions that cover all platforms with backup and recovery, business continuity, software-defined storage, and information governance. Our software and hardware products enable 86 percent of the world’s Fortune 500 companies to protect, identify, and manage data within the world’s largest and most complex environments—from traditional data centers to private, public, and hybrid clouds.

Job Description:

A Solution Specialist works with customers to architect, and implement Veritas Solutions into the customers’ IT environments, as well as provide technical support when clients have a technical challenge.

Responsibilities:

•Deliver Veritas Consulting Services engagements including technical analysis and design, assessments, health checks and implementation

•Specific focus on the Data Protection and Information Availability solutions

•Deliver both consulting or value added residency services to Veritas Clients for Veritas¹ products and services.

•Day-to-day assistance, using best practices, for maintaining the Veritas product suite within the Client¹s environment, in addition to day-to-day event monitoring and log review, using Client internal processes, tools and best practices.

•Reduce the possibility of incidents and outages by providing proactive configuration management and advanced troubleshooting techniques.

•Develop and manage peer level client relationships, ensuring ongoing client satisfaction focus from all team members, quality assurance and potential follow-on sales opportunities.

•Work with other team members to assist with issue resolution.

•Participate in business development and pre-sales activities, as required.

Qualifications:

•Bachelor's Degree or equivalent

•At least 5 years of experience in IT solution implementation.

•Experience in dealing with networking and system operations and/or administration.

•Able to work independently and run projects.

•Excellent communication and presentation skills.

•Willingness to learn and adapt in dynamic environments.

•Good inter-personal and communication (verbal/written/presentation)

Skills desired:

•Project management

•Data Protection Technical Architecture Design experience

•Overall Unix/Linux/Windows system experience

•Veritas InfoScale (previously known as Storage Foundation) experience

•NetBackup experience and Backup Exec is an optional

•Some scripting and development background (Perl, DOS batch scripting etc. VBScript, Java/C++ a plus).

•Database administration experience a plus (Oracle or SQL preferred).

•Network management experience a plus

Working at Veritas

Nearly 90% of Fortune 500 companies already use Veritas core solutions and these solutions catalogue the 1.5% of target rich data today. Veritas helps customers transform their data into information, and those insights into competitive advantage.

At Veritas, you will enjoy an open, flexible, and supportive environment which lets you bring your ideas to life. Our commitment to development and diversity sparks innovation.

If impact, innovation and a winning culture are important to you, consider a career at Veritas.

We Embrace Diversity

Diversity in thought, perspective, experience and life is a vital part of our culture. It is this culture, that allows us to innovate, solve problems and succeed.

Veritas is an equal opportunity employer

Veritas is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance (FCO), we will also consider for employment qualified individuals with arrest and conviction records.

EEO is the Law. Applicants and employees of Veritas Technologies LLC are protected under Federal law from discrimination. Click here to find out more.

Veritas will respond to requests for reasonable accommodations to assist you in applying for positions at Veritas, or to submit a resume. If you need to request an accommodation, please contact our HR Helpdesk by email at AskHR@Veritas.com .